Satisfaction Guarantee

FOR ALL THE BIGSTUFFED ADOPTERS

Online Support

15 days Return

Full Refund

About the Refund and Returns

How much time do I have to return an item?

If you are not completely satisfied with your BigStuffed for any reason, you have fifteen (15) days from reception of the product to return it at the following address: "BigStuffed - Return", 10 rue de Crussol, 75011, Paris. The returned item must be in perfect condition, have never been used, be in its original packaging, and accompanied by the original invoice.

Who is responsible for the cost of return?

The return shipping costs are the responsibility of the Buyer, except in cases where the item delivered is different from what was ordered (color, size, model or if the product is damaged inside of his packaging )

Still Have Any Question ?

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